Our account executives will work closely with your organization to develop a custom telephone survey designed to get to the essence of your customers' perceptions of your business. As a highly cost-effective method of gathering customer data, our phone surveys are an ideal method to determine your customer’s perceptions of your business.
Using a computer-assisted telephone interview (CATI) system, trained interviewers will call your customers. After completing a pre-determined number of phone surveys for each location, customer responses are tabulated and your custom reports are made available to you online.
The results of your organization’s phone surveys will be available for review online via a unique username and password. From the data, you will be able to:
Telephone Survey Reports may include:
All customer lists are, of course, strictly confidential and are never sold or shared with any other company or service.